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Legal Notice

Terms of use

Use of the website

This website is owned and operated by the CAP santé mentale for organizational, informational and non-commercial use. Use of this website is subject to the following terms of use and all applicable laws. Accessing and browsing this website implies acceptance of these terms and conditions without any reservations. If you do not agree to any of these terms, please do not use this website. It is your responsibility to ensure that you can legally access this website and that the contents contained in or through it are legal in each territory where you access this website.



The information provided by the CAP santé mentale and by third parties are elements that they believe to be correct at the time of posting and are for informational purposes only. The CAP santé mentale makes no warranty that the information is accurate or current at all times.

All information in this portal is provided to you “as is”, without implied warranty and is not intended to provide specific health, financial, tax, technical, commercial or legal advice applicable to your situation. The information provided is of a general nature and cannot be used to establish a diagnosis or to replace the advice of a healthcare professional. For medical questions, the Réseau invites you to consult a qualified health professional. The CAP santé mentale works in collaboration with professionals in the field of mental health to validate the information it disseminates. However, it cannot guarantee its completeness or avoid all risks of error. We suggest that you consult with your own healthcare professionals and/or professional advisors to determine how the information in this website may apply to your situation.

The CAP santé mentale does not endorse or recommend any particular treatment product or therapy and is not responsible for the quality of the services offered by other organizations mentioned on or linked to its site.

The CAP santé mentale and its licensors are not liable in any way for direct, incidental, special or consequential damages that may arise from the use of this website.


Links to other sites

The CAP santé mentale’s website offers links to other sites for which it is not responsible for the information and services offered. The CAP santé mentale in no way endorses the content of the websites it provides links to.



The CAP santé mentale is either the owner of the documents, images and material presented in this website and retains the related copyrights or holder of the distribution rights in which case the copyrights belong to the authors.

The CAP santé mentale authorizes the consultation, copying and printing of the documents, images and material presented in its website under the following conditions: use is reserved for personal, non-commercial or informative purposes. The documents and images as well as any other material included in this website may not be modified in any way.

The foregoing copyright notice and permission notice must appear on all copies or copied portions of any documents, images and materials included on this website.

Modification or use of any or all of the documents, images and materials included on this website for any other purpose than as set forth herein constitutes a violation of copyright and all other proprietary rights of the CAP santé mentale.

Any rights not expressly granted herein are reserved.



The trademarks and logos present in this website are registered or unregistered trademarks of the CAP santé mentale or third parties, are the property of their respective owners and may not be used without the written permission of the owner.


Privacy Notice

By visiting the website of the CAP santé mentale, your personal contact information such as your name, your telephone number, your e-mail address or your civic address are never collected automatically. This data will only be used if you communicate it to the CAP santé mentale voluntarily or when you register to receive its newsletter, make an online donation or perform any another request for information.

The personal information collected is never given or sold to third parties. The confidentiality of Internet users who visit the CAP santé mentale’s website, individuals who communicate with the CAP santé mentale or donors is respected at all times.


Protect yourself against fraudulent emails

Sending fraudulent emails is a process used to embezzle funds by impersonating companies. These fraudulent emails are sent in an attempt to extract personal information from the recipients. In order to protect you against this type of mailing, the CAP santé mentale would like to assure you that it will not communicate with you by e-mail, under any pretext, to request personal information such as your date of birth, your phone number or credit card number. If you receive an e-mail that looks like an e-mail from the CAP santé mentale asking for such information, do not respond! Contact immediately to report the incident at 1 800 323-0474 or [email protected].


Use of Information

The CAP santé mentale may use information collected from visitors to this website for the following purposes:

  • to carry out internal reviews of the portal (e.g. to determine the number of visitors);
  • to help the CAP santé mentale better understand how visitors use the portal;
  • to respond to specific visitor requests;
  • to protect the security or integrity of the portal;
  • for importing into the database used to send the CAP santé mentale newsletters (e-mail and postal address only).


Non-personal information

Certain non-personal information relating to visits to the website is recorded by the operating standards of the Internet servers that host the CAP santé mentale’s website. The non-personal information that the CAP santé mentale collects may include the type of operating system used (Mac or Windows), the type of browser used by the visitor (e.g. Google Chrome, Firefox, Mozilla or Internet Explorer), and are used to analyze visitor traffic and the frequency of visits to the website. With each visit to the website, certain non-personal information may be collected through small text files known as cookies. These cookies serve a variety of purposes, including recognizing visitors to the website, checking the number of unique visitors to this website, and determining which pages of the website are visited. In these circumstances, the CAP santé mentale may associate information collected through cookies with personal information collected online.


Acceptance of the general conditions of the protection of privacy

By visiting capsantementale.ca, you acknowledge and accept the practices described in this general online privacy policy. In the event that any of the sites operated by third parties, and available on this website, have privacy practices that differ from those of capsantementale.ca, the privacy practices of the third parties will take precedence. about the collection and use of the information you provide when you visit this portal. The CAP santé mentale is not responsible for the policies, content and practices of other companies.


European laws

The user is informed of the regulations concerning marketing communication, the law of June 21, 2014 for confidence in the Digital Economy, the Data Protection Act of August 06, 2004 as well as the General Data Protection Regulations (RGPD : n ° 2016-679).

In accordance with the European regulations in force, the users of capsantementale.ca have the following rights:

  • right of access (article 15 GDPR) and rectification (article 16 GDPR), updating, completeness of User data right of blocking or erasure of personal User data (article 17 GDPR), when they are inaccurate, incomplete, ambiguous, outdated, or whose collection, use, communication or storage is prohibited
  • right to withdraw consent at any time (article 13-2c GDPR)
  • right to limit the processing of user data (article 18 GDPR)
  • right of opposition to the processing of user data (article 21 GDPR)
  • right to the portability of data that users have provided, when this data is subject to automated processing based on their consent or on a contract (article 20 GDPR)
  • right to define the fate of user data after their death and to choose to whom capsantementale.ca will have to communicate (or not) their data to a third party that they have previously designated


Changes to our Terms of Use and Privacy Policy

The CAP santé mentale reserves the right to modify certain parts of its terms of use and its online privacy policy. In order to ensure that you are familiar with the practices with regard to the conditions of use and confidentiality, the CAP santé mentale invites you to refer to this page regularly.

Thanks to our partners :

Jean Coutu
VIA Rail Canada
L’Appui proches aidants
Réseaux communautaire de Santé et de Services sociaux
Centre d’apprentissage Santé et Rétablissement
Lafrance Communication
Desjardins Caisse du Plateau Montcalm
Raise Solutions
David Communication
Centre Axel
Productions Cina
Centre intégré universitaire de santé et de services sociaux de l’Est-de-l’Île-de-Montréal
Fondation Québec Philanthrope

Merci à nos donateurs corporatifs :

Rio Tinto
Fondation Famille Leclair
iA Groupe financier
Dariane Sanche